Privacy Policy
Welcome to Nest Finders property management (referred to as "Nest Finders," "we," "our," or "us"). Your privacy is critically important to us, and we are committed to safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your Personally Identifiable Information (PII) when you interact with our website or services.
1. Information We Collect
Personal Information: We collect various types of personal information, which may include:
- Your first and last name, contact information such as email address and phone number, and other identifiers.
- Financial details such as bank account numbers, debit/credit card information, or other payment information.
- Identification details like your social security number, driver’s license, or other government-issued ID numbers.
- Mother’s maiden name, unique electronic identification number, and telecommunication access devices.
2. When We Collect Information
Nest Finders collects personal information in the following situations:
- When you fill out forms on our website, such as lease applications or inquiries.
- During real estate transactions, including those related to property management or lease agreements.
- From consumer reports, such as credit checks, background checks, or rental history searches, with your consent.
- When you interact with us through phone calls, emails, or other communication methods.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Prospective Tenants: To conduct credit checks, background screenings, and communicate with landlords regarding rental history and qualifications.
- Property Owners: To manage properties, fulfill contractual obligations, process payments, and handle tax reporting.
- Clients: To facilitate real estate transactions, communicate with relevant service providers (e.g., mortgage lenders, title companies), and ensure smooth transaction processes.
4. Protecting Your Information
We take the security of your personal information seriously:
- Physical Security: Written records are securely stored and only accessible to authorized personnel.
- Digital Security: Electronic records are protected by secure logins and passwords, with encryption where applicable. We perform regular malware scanning and protect against known vulnerabilities to ensure your data is safe.
- Employee Access: Only authorized employees, such as property managers, office managers, and specific administrative staff, have access to personal information, and they are required to keep it confidential.
For your convenience, we may store your credit card information for over 60 days to expedite future transactions and automate billing processes.
5. Use of Cookies
Yes, Nest Finders uses cookies to enhance your online experience. Cookies are small files stored on your device by your browser, which help us understand your preferences and improve our website’s functionality. Cookies enable us to:
- Track website traffic and usage patterns to enhance site features.
- Remember your preferences and previous interactions with our site.
You can choose to disable cookies through your browser settings, though this may impact your experience on our site.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to external parties without prior notice, except for trusted partners who assist in operating our website, conducting our business, or servicing you. All third-party partners are required to maintain the confidentiality of your information. We may also release your information to comply with legal obligations or protect our rights.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
7. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or activities of these linked sites. However, we welcome any feedback about these sites to ensure the integrity of our own site.
8. Google Advertising
We utilize Google AdSense on our website to serve ads based on your prior visits. Google uses cookies to deliver ads that are relevant to your interests. You can opt out of Google’s use of cookies by visiting the Google Ad Settings page.
We have implemented the following Google Advertising features:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google, use first-party cookies (like Google Analytics) and third-party cookies (like DoubleClick) together to compile data regarding user interactions with ad impressions and other ad service functions.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or by using the Google Analytics Opt-Out Browser add-on.
9. Access to Personal Information
Authorized personnel at Nest Finders, including property managers, application processors, and specific administrative staff, have access to personal information only as necessary to perform their duties. Property owners do not have access to personal files but may be informed of a tenant’s qualifications if required for property management purposes.
10. Disposal of Personal Information
We responsibly dispose of personal information using secure methods such as shredding paper documents and erasing electronic records, ensuring they are unreadable and cannot be reconstructed. Personal information is not destroyed without the permission of management.
11. Erroneous Records
If Nest Finders erroneously reports information to a consumer reporting agency, we will promptly correct the information in our records and request that the reporting agency correct their records as well. In cases of dishonored checks, erroneous records will be deleted after the error is confirmed by the customer or a law enforcement report is provided.
12. California Online Privacy Protection Act (CalOPPA) Compliance
We comply with CalOPPA, allowing users to visit our site anonymously. Our privacy policy is easily accessible on our homepage and will be updated as needed. Users are notified of any changes to this policy via our Privacy Policy Page.
13. How Our Site Handles Do Not Track Signals
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
14. Third-Party Behavioral Tracking
We do not allow third-party behavioral tracking on our site.
15. Children's Online Privacy Protection Act (COPPA)
We do not market to or knowingly collect personal information from children under 13 years of age. The Children’s Online Privacy Protection Act (COPPA) gives parents control over the collection of personal information from children, and we comply with COPPA requirements.
16. Fair Information Practices
We adhere to Fair Information Practices, which form the backbone of privacy law in the United States. If a data breach occurs, we will notify affected users via email, phone, or in-site notification within seven business days.
We also comply with the individual redress principle, which ensures that individuals have enforceable rights against data collectors and processors who fail to adhere to the law.
17. CAN-SPAM Act Compliance
We comply with the CAN-SPAM Act, which sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped from being sent to them. We agree to the following:
- Not use false or misleading email subjects or addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance.
- Honor opt-out/unsubscribe requests promptly.
- Allow users to unsubscribe by using the link at the bottom of each email.
18. Contacting Us
Nest Finders property management
9889 Gate Parkway N #402
Jacksonville, FL 32246
